Información del alojamiento
Fraccionamiento Los Almendros
Travelers who want to discover the wonders of the Mayan Riviera and have a stylish and comfortable lodging CasaGem B & B Playa del Carmen is the ideal place.
Casa Gem within the Mayan paradise, our Boutique Hotel is inspired in Mexican gems.
Onyx , Amber and Jade are our rooms and each one has unique design.
Casa Gem gives a personalized service to our guests, giving them the best experience.
Servicios del alojamiento
- Acceso a Internet
- Beach Towels & Chairs
- Spa
- Comedor
- Estacionamiento de bicicletas
- Internet Wi-Fi
- Terraza
- Plancha bajo petición
- Recepción las 24 horas
- Servicio de consigna gratuito
- Mostrador de información turística
- Desayuno gratis
- Acceso en silla de ruedas
- Servicio de habitación
- Toallas de piscina
- Área de Internet
- Fax/Photocopying
- Servicio de habitación 24 horas
- Outdoor Seating
- Estacionamiento gratuito
- Aire acondicionado
- Servicio de lavandería
- TV
- Estacionamiento vigilado
- Habitaciones para no fumadores
- Servicio de lavandería (con suplemento)
- WiFi gratis
- 1 King Bedroom
- Salón de huéspedes
- Cafetería
- Películas
- Free High Speed Wifi
- Habitaciones para personas con problemas de movilidad
- Servicio de maletero 24 horas
- WiFi gratuito en el salón público
- Air-Conditioning
- Hair Dryer
- Cama Super King
- Coffee Bar
- Servicio de conserje
- Bañera de hidromasaje
- Masaje
- Piscina compartida
- Hamacas
- Secure Bike Storage
- Camas super extra grandes
- Coffee Maker
- Shuttle Service
Detalles de alojamiento









Términos y condiciones
The payment of the room must be done in advance, at the time of registration. If you decide to extend your stay we will try to accommodate you, however we cannot guarantee the room for the following night’s.
Children under 3 years are not charged for the stay, children under 12 years can stay for 400 MXN per night using existing beds, children over 12 years are considered as adults.
Once the reservation is paid, it is not refundable.
Extra adult can stay for 600 MXN per night using existing bedding in case it is not included on the reservation.
A deposit of 1800 MXN is required to cover loss of objects. This deposit can be given in cash or through a signed voucher of your VISA, MASTERCARD or AMERICAN EXPRESS card. The voucher or cash will be returned to you once you have formalized your departure, as long as there are no outstanding accounts with us, this after the review of the room to check for the towels, Nespresso machine, control of t.v. and others.
Check out time is 1:00 p.m. And the check in time is at 3:00 p.m.
All rooms are non-smoking.
For people who require transportation to the airport, they are requested to ask for it one day before.
The use of bicycles is free (check availability), in case the bicycle returns with damage or is not delivered will generate a cost that the reception will notify you.
Política de pago
To reserve you must give 10% in advance, the rest has to be settled at the time of check in.
We accept the following credit cards: American Express, Visa, Euro/Mastercard
Política de cancelación
Grace Period
No fees charged for bookings
cancelled within 24 hours of booking.
Advance Cancellation
No fees charged for bookings cancelled 8 weeks before arrival.
Not Refundable
7 weeks before arrival the 10% of your down payment is not returned.