The Druidstone Hotel

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Terms and Conditions - The Druidstone

By booking accommodation online through http://www.druidstone.co.uk, via phone or via email or via any other method, you agree to The Druidstone's terms and conditions which can be read in full on The Druidstone's website. http://www.druidstone.co.uk/terms-and-conditions.php

Check out time for rooms and cottages is 11am.
Check in time for rooms is 2pm and for cottages is 4pm unless arranged otherwise with the hotel.

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Payment

The Druidstone reserves the right to validate and pre-authorise all credit cards prior to arrival to cover any extras or incidentals above the total amount payable for the duration of your stay.

Your booking will be guaranteed against a credit card, subject to the cancellation policy detailed below. If you wish to check out before your reserved date of departure all remaining nights will be charged as a late cancellation fee.

The Druidstone accepts all major Credit cards, Cheques and Cash payments.

The Druidstone do not accept Discover or Diners Club cards.

The deposit cannot be used as a reduction towards the entire stay if the number of nights have been reduced.

Early Booking Offer Rate: Full pre-payment is required at the time of booking and your credit/ debit card will be charged in advance of your arrival. If we are unable to complete the transaction, your daily rate will revert back to our standard selling rates. Therefore, please make sure your provide the correct contact details. This booking is non-cancellable, non- refundable and cannot be amended.

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Cancellation, No-shows and Changes Policy

As a small hotel, we believe that it is only fair to others that we make a charge if you cancel at the last minute and don't let us know in advance. It helps keep the prices down, too, for everyone!

Therefore, should you wish to make any changes to your confirmed booking, please note the following terms and conditions.
Deposit will be kept should you cancel within seven days of arrival.

All cancellations and modifications after which, will be charged the deposit. The remaining nights of the booking will also be charged in full unless we are able to resell the accommodation.

If you fail to cancel and do not show up, you will be charged the Deposit. The remaining nights of the booking will also be charged in full unless we are able to resell the accommodation. Any request to cancel a reservation cannot be considered complete until you receive our cancellation confirmation. Until you do so, your booking will still be considered valid and cancellation penalties may be incurred. If you do not receive a confirmation of your cancellation within 24-hours of your initial request, please ensure you contact us without delay.

If you make the booking via a third party site (i.e a booking agency or affiliate site), you must cancel through them.