Oneida Community Mansion House

Termos e condições

Our property has a policy of No Smoking and No Pets. If you are found to be in violation of either of these, you will be assessed a $200 fee.
Check-in time is 3:00 pm. We will be happy to check you in early if your room is available, check-ins are welcome until 8:00pm. If you know you will be arriving later than 8:00 pm you MUST let us know in advance so we can make arrangements for a staff member to let you in the building.
Check out time is 11:00 am. Late check out requests Must be made in advance and only if room occupancy allows.
We accept Visa, Mastercard, American Express & Discover credit cards, checks & cash for payment. You must have a valid credit card to reserve a room. Payment for your stay is made when you check-in.
Our quiet hours are from 11:00 pm - 8:00 am.
Free parking and a complimentary, lite breakfast are available to all our overnight guests. Guests are also welcome to a guided or self guided tour of our museum. Guided tours require advance notice.
All guest rooms are located on the first floor. Our Suite is located on the third & fourth floors with elevator access to the second floor only. The third and fourth floor of suite are not handicap accessible.
There is no bellhop or Valet service.
No hourly rates available.

Items left behind and requested to be mailed will incur a minimum charge of $10 and may take up to 30 days to receive. We apologize for any inconvenience. To avoid this, please be sure to thoroughly check your room for items that are of value to you prior to your departure.
We reserve the right to charge for any damage to or removal of items from the premises and/or unusual cleaning.
Damaged or missing items from rooms post check out will be charged to your credit card on file. These include but are not limited to room key, remote controls, linens, pillows, glassware, etc., Please inquire if you have any questions or concerns about this policy.

Política de pagamento

Our rates are all inclusive, based on double occupancy and includes a complimentary light breakfast. There are no additional taxes, fees or hidden surcharges. Direct reservations are confirmed by payment of your 1st night stay.

Política de cancelamento

As we are a small independent business, cancellations affect us greatly. Therefore, all cancellations are subject to a minimum $25 per booked room cancellation fee and are treated as follows:
If Cancelled 7 days prior to check -in date , No Charge will be applied.
If cancellation is made less than 7 days of check-in date there will be a 100% charge plus minimum $25 per booked room cancellation fee OR based on our ability to resell your room(s) the 100% charge for room(s) will not be applied.