The Montauk Soundview

Terms & Conditions

Check In:
Check in starts at 4pm. Early arrivals, are welcome to store bags at the office and use hotel amenities until your room is ready. Minimum check in age is 21.

Check Out:
Check out is at 11am. However, please feel free to utilize hotel amenities and store your bags with us for the remainder of the day. All unapproved late check outs are subject to an additional fee.

Beach Parking Permits:
A limited number of complimentary beach parking permits are available upon request on a first-come-first-served basis. They can be used to park at most beaches in Montauk. Please don’t lose them as they cannot be replaced. An additional $375 fee will be charged for all missing passes.

Housekeeping:
Housekeeping will service your room daily. Being right on the Bay, it’s important for us to be mindful of the environment. Unless requested otherwise, bed linens and towels will be changed every second day of your reservation. Towels left on the floor in the bathroom will be immediately replaced.
Please note that dishes pots and pans are to be used at your discretion and we humbly ask that you please clean them after each use.

Crib Rentals:
Cribs (Pack ‘n Play) are complimentary, depending on availability. Please request when making reservation. Otherwise they are available on a first-come, first-served basis. An additional fee will be applied to your credit card on file per each unreturned, damaged or lost crib. Cribs are to be used at your own risk. The Montauk Soundview and all affiliates are not responsible for injury or death.

Smoking:
Smoking is not allowed inside the hotel rooms or interior common areas. Guests smoking inside the rooms will be charged an extra night’s fee while we return the room to a non-smoking status.

Damages:
Please inspect your room on checking in. Any damage or lost hotel property items caused by you, your guests, will be charged to your credit card on file.
Unaccompanied Minors: You must be over 21 years of age to make a reservation. Children under the age of 21 must be accompanied by an adult at all times. We are not responsible for the supervision of minors.

Pool Policies:
Glass of all kinds is prohibited inside the pool area.
NEVER SWIM ALONE. A minimum of two adults, 21 years of age or older must be present whenever this swimming facility is in use, with at least one adult remaining on the pool deck.
Only use the pool facility during posted hours of operation.
Do not drink alcohol and swim.
IN AN EMERGENCY, NOTIFY THE FACILITY OPERATOR AND CONTACT HELP AS SOON AS POSSIBLE.

Montauk Soundview is proud to provide exemplary service and facilities but please be reminded that our pool, complimentary grills, and common areas ARE TO BE USED AT YOUR OWN RISK. There are no lifeguards present at any time and anyone under 18 must be accompanied by an adult in their party. We are not responsible for personal injury. We are not responsible for lost or stolen property.

Payment Policy

Listed rates are guidelines only.
Rates are subject to change without notice and are determined at time of reservation depending on availability. .

Two night minimum stays apply on most reservations unless otherwise stated. • Holidays or weekends. 3 night minimum stays apply on holidays.

Taxes & Service Charges:
A tax of 11.675% (which includes a 3% Hotel Tax) will be applied. • Incidental charges, if any, are additional.

Cancellation Policy

Low Season Reservations September-June
A full deposit is required at the time of booking. Cancellations made at least 14 days prior to arrival will receive a full refund of the deposit.

High Season Reservations July & August
A full deposit is required at the time of booking. Cancellations made at least 30 days prior to arrival will receive a full refund of the deposit.

We do not under any circumstances offer penalty free cancellations for inclement weather or cancelled fishing trips.

All no-shows and reservations cut short will be charged in full.

Reservations made on 3rd party booking sites have independent cancellation policies. If you did not book your reservation through MontaukSoundview.com or directly through our office then please check the 3rd party website for the applicable cancellation policy.

Please note: We are a small seasonal property and cannot under any circumstances change this policy. If you are concerned with this policy we highly recommend purchasing travelers insurance from an independent company