One Ocean Boutique Apartments & Suites

Terms & Conditions

- Check-in from 4:00 PM. Guests who arrive before 4:00 PM can move into their apartment when ready, subject to availability.
- Check-out until 11:00 AM. Late check-out after this time can be requested subject to availability on the day of departure and will be charged at an hourly rate (based on room rack rate).
- Maximum occupancy for our studio, one-bedroom apartments and suites is two adults and maximum four adults for our two-bedroom penthouse. There is no capacity for extra beds in the apartments and suites.
- Visitors (non-residents) are not allowed into the accommodation without prior approval from the management.
- Complimentary housekeeping services for bookings over 7 days are provided weekly. Daily service housekeeping can be booked for an additional fee.
- The accommodation is for adults only. Children upon request only and confirmed in the booking by the management.
- All apartments are non-smoking. Violation of this policy will result in a USD500 penalty for deep cleaning.
- Pets are not allowed.
- Using the accommodation for parties or playing loud music (also from the television) is not allowed. Total silence must be respected between 09:00 PM and 09:00 AM.
- Staying at One Ocean Bonaire is entirely at guests’ own risk. One Ocean Bonaire is not liable for compensating or crediting any guest for any loss incurred due to medical issues, family emergencies, delays or cancellations.

Payment Policy

All Non-Refundable bookings, e.g. “Promotional”, “Early Bird Offer” and “Stay Longer Offer” require full pre-payment within 48 hours in order to keep your reservation. For “Standard Rate Bookings” the prepayment of the total price will be charged at any time. If the accommodation was booked within 7 days before arrival, the total price (incl. tourist tax) will be charged on time of booking. All payments must be made in USD or EUR and can be done through bank wire or credit card. Once the full amount has been received, a confirmation will be sent by e-mail in order to confirm the booking.

Cancellation Policy

“Standard Rate” Bookings: guests can cancel free of charge until 7 days before arrival. In case of cancellation within the 7 days before arrival or if guests don’t show up (“no-show”), they will be charged the total reservation price (incl. tourist tax). In case of premature departure, there are no refunds.

“Non-Refundable Rate” Bookings e.g. “Promotional”, “Early Bird Offer” and “Stay Longer Offer”: if cancelled, modified or in case of no-show, the total price of the reservation (incl. tourist tax) will be charged. Guests will be charged a prepayment of the total price (incl. tourist tax) after booking.