Casey Key Resort - Gulf Shores

Terms & Conditions

YES, our private beach and bungalows are STILL OPEN -- When you book with us you are required to obey the 6 foot social distancing recommendations set forth by the CDC and no groups greater than 10 people.

All guests are responsible to follow the proceeding policies. Your reservation is a contract. Not reading the rules is no excuse for breaking them.

Check-in. Check-ins with be accepted at 3pm. You will receive mobile check-in instructions via email one to two days prior to arrival. Please use these to check into your room.
Check-out. All units must be vacated by 10:00am on the day of departure. All rooms need to be left the way they were upon check-in. Keys must be left at the office. If the office is closed, leave them in your room. Guests that do not leave their keys at the office by 10am are automatically charged a $100 fee.
Cancellation Policy. All reservations will fall under our 90 Day Cancellation Policy: Any reservation booked for an arrival date of Dec 15 – May 31 that wishes to cancel 90 days prior to arrival or less will receive no refund. If cancelled outside the 90 days, then guest can receive full refund. Within 90 days of the arrival date, guest must provide documentation of covid or an emergency situation to receive a reschedule credit. This reschedule will be available to use until Dec 31, 2021 after which time the funds are forfeit. The rest of the year (June 1 – Dec 14) will have a 30 day cancellation policy. Holidays: All holidays fall under the 90 day cancellation policy.
Resort Fee. Upon reservation, a full payment is processed to confirm booking. A 5% resort fee is added to any payments made to Casey Key Resort.
Extra Persons. All units are rated for DOUBLE OCCUPANCY, except for two bedroom apartments, which allow quadruple occupancy. Extra persons are $30 per person per night (this includes children).
Day Visitors. Any guests beyond those occupying the room (as declared upon booking the room) are called Day Visitors and must pay $30 per day per guest to visit the Resort (including children). Day Visitors are expected to follow the rules and policies of Resort Guests, and the Resort Guest is responsible for their Day Visitors’ fees. Day Visitors must be arranged and paid for with the front office prior to their arrival. Resort Guests may call the office to do so. Max Day Visitors per reservation is 2. Additional overnight guests must be declared to the front office prior to its closing and pay an additional $30/person fee only if the room does not exceed occupancy limits with added guests.
Occupancy Limits. Studio and one bedroom bungalow rates are double occupancy. Two bedroom bungalow rates are quadruple occupancy. A Maximum of 2 additional guests may be added, where applicable, for $30 per extra person fee, except in units 19, 20, 21, 22, 16, 7, 15. Maximum occupancy for all units except two bedroom/two bath are four adults. Exceeding the certificate of occupancy of a unit will jeopardize your reservation.
Smoking. This is a non smoking resort - Please be considerate of other guests, and only smoke on your patio, porch, terrace or deck. As an added consideration, we appreciate no smoking in the beachfront cabana or on the private beach.
Pets. Pet friendly rooms receive additional cleaning to remove pet hairs and allergens for the next patron. Any guest traveling with a pet is required to pay $50/night per pet (dogs only) for dogs 30lb or less. Larger dogs are accepted by request for $75/night per pet. A one time cleaning fee of $100 will also be added. Upon check-out, a Resort Representative will inspect the room to determine if additional damage fees will apply. Emotional Support Animals (according to ESA laws) and Therapy Dog owners are required to pay the same pet fees as defined in Casey Key Resort pet policy. Service Animals are permitted on the property and in your guest room for no additional fee as is protected under the ADA law.
Parking. All resort occupants must park in their designated spot only. No vehicle washing is permitted on premises. All guests of occupants at Casey Key Resort must sign the Guest Agreement in the office and pay the fees associated. Extra vehicles can park on a first come first serve basis for $20/day, or may be reserved in advance.
Boat Docking. Docking is available to rent for resort guests for $20/night for any boat. Water and electric hook-up not available. All boat trailers must be parked at the boat ramp. Docking can be reserved, and 8 slips plus 4 boat wells are available. Boat docks and fish cleaning facilities are available for all occupants of Casey Key Resort only. Please use the facilities at dockside to clean fish - Fish cleaning is not permitted in apartments.
Liability. Casey Key Resort Bungalows and its owners are not liable for any personal items missing or damaged while staying at the Resort. Casey Key Resort Bungalows and its owners are also not liable for vehicle damage incurred while staying on the premises. Please lock your doors when you are away from the apartment and at night.
Air and Heat. For efficient operation and for your comfort, please close all windows and doors when units are on. Always turn your unit to auto then select heat/cool. Do not set thermostat below 72 degrees as the air conditioning unit will freeze and stop working altogether.
Beach Rentals. Please reserve your beach chair (comes with towel), wagon and/or umbrella for $15 each per day (10am-5pm). You are welcome to keep these by your room for multiple days, and we will bill you accordingly. Sea turtles are nesting at night (May-Oct), so failure to remove all items from beach OR damage to a beach rental item incurs a $150 fee per item. You can also call to reserve these prior to arrival.
Sea Turtle Season. Sea Turtles are nesting between May 31 and Oct 31 each year. Guests are required to remove all items from the beach by sundown, and extinguish any lights indoors or outdoors on the beach side. Guests can also close heavy drapes to keep the light off the beach. We charge a $50 fine per infraction as we are also fined for not following these statutes.
Beach Towels. Guests and Visitors must leave beach towels in their bungalow upon checkout. Any beach towels not accounted for will incur a $15 fee per towel to the registered guest of that room. Visitors may come to the Office to check out a towel for a $15 deposit.
Housekeeping. Currently, we do not provide housekeeping due to the CDC guidelines regarding hospitality and the coronavirus.
Charcoal Grills. Guests are not permitted to bring their own charcoal grills on premises according to fire laws. Two stationary charcoal grills are provided.
Pull-out Couches. We no longer provide pull-out couches. If you need additional space to sleep, please contact us at minimum 5 days prior to arrival to reserve a cot.
Theft. Most of all we value your business and hope you value ours. Any theft of damages incurred to Gulf Shore Bungalow Beach to Bay Resort will result in additional charges and/or prosecution to all violators.
Thank you and enjoy your stay at the Gulf of Mexico.
Resort Staff
For full policies please visit our website at www.CaseyKeyResort.com

Payment Policy

Full payment will be processed at the time of reservation. We accept Visa, Mastercard and Amex. A 5% resort fee is added to all payments processed.

Cancellation Policy

Upon reservation, a full payment is processed to confirm booking. All reservations will fall under our 90 Day Cancellation Policy: Any reservation booked for an arrival date of Dec 15 – May 31 that wishes to cancel 90 days prior to arrival or less will receive no refund. If cancelled outside the 90 days, then guest can receive full refund. Within 90 days of the arrival date, guest must provide documentation of covid or an emergency situation to receive a reschedule credit. This reschedule will be available to use until Dec 31, 2021 after which time the funds are forfeit. The rest of the year (June 1 – Dec 14) will have a 30 day cancellation policy. Holidays: All holidays fall under the 90 day cancellation policy.